Big Sandy Receptionist Not many people think about it, but maintenance is extremely important for our home comfort systems. Without it, these units will have decreased efficiency levels, which leads to high energy bills. In addition, neglecting proper maintenance also might shorten the lifespan of your air conditioning or heating system. That’s why we highly recommend signing up for a maintenance plan with Big Sandy Heating & Cooling. Our Extra Privilege Agreement features two annual checkups to ensure everything is functioning properly. This service goes a long way for energy efficiency and increased indoor air comfort.

Join our Extra Privilege Agreement plan today

EPA Tune-Up Includes:

  • Clean and adjust burner assembly
  • Clean ignition assembly
  • Examine heat exchanger
  • Monitor flue draft
  • Monitor refrigerant pressure / level
  • Test starting capabilities
  • Test safety controls
  • Clean or replace standard air filters
  • Clean and adjust blower components
  • Measure for correct air flow
  • Tighten electrical connections
  • Measure volt/amps
  • Lubricate all moving parts
  • Adjust thermostat calibration
  • Clean evaporator coil if accessible
  • Clean condensor coil
  • Clean condensate drains
  • Measure temperature difference
  • Apply protective coating to unit
  • Adjust gas pressure
  • Adjust pilot
  • Monitor a/c and heating cycles

The Benefits of Becoming an EPA Member Include:

  • It Saves You Money: By reducing your heating & cooling costs!
  • Eliminates Mold Growth: Keeping your equipment safe and clean!
  • Higher Energy Efficiency: Giving you more bang for your buck!
  • Priority Scheduling: Service is quaranteed within 24 hours or your diagnostic is free!
  • Extends the Life of Your Equipment: Keeping your family’s comfort in mind!
  • Our EPA plan is Transferable: This means added value for your home!
  • Optimum Performance: Keeping your unit in tip-top-shape!
  • Discounts on Repairs: Members receive up to 15% off repair services!

Appliance Service Plans: Read the Fine Print

Many utility companies offer home appliance service plans that provide repair coverage on furnaces, central air conditioners, clothes washers and dryers, range/ovens, and many other home appliances. Under these types of plans, the customer pays the company a yearly fee and the company agrees to repair any appliances covered under the plan. In the event of a covered repair, customers are not charged for parts, labor, or a service trip. However, as with any maintenance or service plan, you should read the fine print carefully to make sure you understand the costs, terms, and limitations of these plans.

Before purchasing an appliance service plan, consider the following:


Always consider whether the yearly cost is worth the advantage of having coverage in the event of an appliance breakdown. Companies offer a variety of service plans. Costs vary, depending on the type of coverage each plan offers. For example, a basic plan covering only a furnace can cost around $70-85 a year. A deluxe plan covering all major appliances might cost over $220 a year.

Covered Services And Non-Covered Services

Always ask for a complete list of covered services and parts, and what is not covered. Some services and parts you might expect to be covered may not be covered. For example, a furnace tune-up and safety check is not covered under most standard furnace service plans.

Service Employees

Some utility companies use employees other than their own for service calls (contractors). Ask the company if its contractors are licensed, bonded, and carry appropriate insurance. Request a list of the company’s approved contractors,

Limitation of Liabilities

Carefully review the terms and conditions of the plan. An appliance service plan limits the company’s liability if it is unable to respond to a service call or successfully repair a covered appliance. For example, under most plans, companies will not pay for repairs when the company hasn’t responded to a service call promptly due to workload emergencies and weather conditions and the customer has to have someone else repair a broken appliance. Under some plans, if the company’s cost to repair an appliance exceeds its current market value, the company will not repair it. Ask for a copy of the terms and conditions of the plan and review it carefully.

Make sure you’re prepared and call Big Sandy Heating & Cooling. We’re the heating and AC maintenance experts in Hagerhill and surrounding areas. Contact the King of Comfort for more information today!